Introduction

This toolkit offers in-depth information about different types of benefits outreach and enrollment methods used by state and local organizations that were part of the My Medicare Matters Low-Income Subsidy (LIS) Demonstration Program, and includes:

• Case examples
• Operational lessons learned
• Questions to think about as you consider using one or more of these strategies
• Advice from those who have been there
• Metrics (or how to figure out if you’ve succeeded)